Testimonials

"Stephany is a hidden gem. She's an incredibly effective REALTOR whose charm and composure gave us an unfair advantage in this hyper-competitive seller's market. After working with an agent that was oversubscribed, we were keen on finding someone who'd be more accessible and reliable. A partner throughout the home buying process that would be in ..."

"Stephany is a hidden gem. She's an incredibly effective REALTOR whose charm and composure gave us an unfair advantage in this hyper-competitive seller's market. After working with an agent that was oversubscribed, we were keen on finding someone who'd be more accessible and reliable. A partner throughout the home buying process that would be in sync with us, understand the nuances of the market, and be a strong negotiator when the rubber hit the road. I think we set the bar too low for Stephany. From the first call, she immediately understood what we needed as a client. She took her time to figure out what our priorities were and how we needed to approach what was a very competitive market. Being so aware of our needs enabled her to be an extension of us working seamlessly on our behalf. When we decided to submit an offer on a home that was at the top of our range, she remained optimistic and didn't get frustrated even though it was a long shot. She advised within our means and comfort level and was firing on all cylinders even with the odds against us. What many might have felt was a fool's errand, Stephany embraced the challenge and it really showcased her character to us. Although we lost that home, Stephany was quick to pick us up and reorient us for the next opportunity. And just the following week, we found an even better home that was far more attainable. Stephany had great advice on how to put together a winning bid. Meanwhile, she quickly established rapport with the selling agent and really put in the time to find out what made the sellers tick. This proved to be essential down the road as there were 11 offers! Again her composure shined through as we put together a strategic counteroffer that was in tune with what the sellers were looking for. We somehow won out in the end and are still in a daze about how it all came together. We truly believe Stephany's charisma and candor are what got us the inside track and ultimately our home. We wouldn't be here now if we had a lesser agent. We can't recommend her enough and already miss working with her. We wish we had another house to buy so we can work with her again!"

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— CHRISTOPHER A.

"We really enjoyed working with Susan on the sale of our home. Everything went perfectly and Susan was very responsive to the one-off questions that we would send at all hours of the day. We were planning to put our home on the market during a very hectic time (high school graduation, vacation, etc.), and while other REALTOR would just say that o..."

"We really enjoyed working with Susan on the sale of our home. Everything went perfectly and Susan was very responsive to the one-off questions that we would send at all hours of the day. We were planning to put our home on the market during a very hectic time (high school graduation, vacation, etc.), and while other REALTOR would just say that our timing was not ideal, Susan worked with us to come up with an ideal timeline that didn’t interrupt all that was going on in our lives. And she went out of her way to help us line up inspections, painting, etc., and also helped us find new homes for furniture and other items we did not want to move. Susan is highly recommended!"

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— MARK

"Facing the challenges of being from out of state, and being first-time home buyers in a competitive market, we were very fortunate to have Stephany as our REALTOR. Stephany spent time getting to know us and showing us different neighbors so we could get a feel for the right fit for our family. She clearly understood our needs and provided us wit..."

"Facing the challenges of being from out of state, and being first-time home buyers in a competitive market, we were very fortunate to have Stephany as our REALTOR. Stephany spent time getting to know us and showing us different neighbors so we could get a feel for the right fit for our family. She clearly understood our needs and provided us with helpful guidance. Stephany spent a significant amount of time communicating with us and explaining all of the offer documents in detail to ensure that we understood everything we were signing. She often worked with us in the evening hours to accommodate our schedule. Ultimately, her connections in the Pleasanton market proved invaluable to having our offer accepted in a multiple-offer situation. We had interactions with many other brokers as we viewed homes and Stephany was clearly the best of the bunch. She has the ideal combination of excellent interpersonal and technical skills. We recommend Stephany as highly as possible."

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— BRAD Z.

"Susan and Courtney went over and above to help us sell our home in Ruby Hill. They were very helpful prior to listing our home in getting the house ready for sale and lining up the right people quickly to make our home look its best. They were also very good at communicating the process and explaining the current market. They even helped us pack..."

"Susan and Courtney went over and above to help us sell our home in Ruby Hill. They were very helpful prior to listing our home in getting the house ready for sale and lining up the right people quickly to make our home look its best. They were also very good at communicating the process and explaining the current market. They even helped us pack, sell and donate furniture! We had an offer on our home in less than a week after listing. The sale closed in under a month. They handled everything promptly and in a very professional manner. We were thrilled with their service and commitment. We would highly recommend them to anyone selling their home."

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— SHARON

"It has been such a pleasure working with Stephany to sell our house. We've lived here for 25 years and it was our first home, so we had not sold a home before. From the first day, we decided to sell until we closed, Stephany was by our side every step of the way. She was responsive to our questions and concerns. She helped us to understand all o..."

"It has been such a pleasure working with Stephany to sell our house. We've lived here for 25 years and it was our first home, so we had not sold a home before. From the first day, we decided to sell until we closed, Stephany was by our side every step of the way. She was responsive to our questions and concerns. She helped us to understand all of the paperwork and requirements. Her suggestions and recommendations were always spot-on, whether it was about doing a pre-inspection or painting one of our rooms, or ideas for pricing the house. Stephany works tirelessly, available 24/7 if necessary. We closed while on vacation in Europe and she make sure everything went smoothly. The service people and companies that Stephany recommended were all top-notch including the gardener, stager, house cleaner, and companies for home inspection window dressings and carpets. We highly recommend Stephany for buying or selling your home!"

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— DREISENTHEL

"Susan is the consummate professional. She knows the market, the comps, and other REALTOR, and is an experienced, expert advisor. She keeps her clients informed and helps them stay grounded through an emotional process. Buying and selling a home always has unexpected issues that present themselves. Susan knows how to best navigate any situation t..."

"Susan is the consummate professional. She knows the market, the comps, and other REALTOR, and is an experienced, expert advisor. She keeps her clients informed and helps them stay grounded through an emotional process. Buying and selling a home always has unexpected issues that present themselves. Susan knows how to best navigate any situation that can come up. Many REALTOR specialize in only one side of the transaction. Susan is experienced and an expert in handling both. She has represented me in 2 home sales and 2 purchases. I highly recommend her to anyone looking to buy or sell a home."

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— SUSAN